All prospective customer lead data is properly integrated and compliant with the Federal DNC call lists.
All customer lead information, self generated or provided, is securely stored, maintained and assigned only for those specific client campaigns and programs. Before starting any outbound campaigns, each Resort Advantage Call Center Agent is carefully trained in all aspects of client general customer service programs and vacation packages, providing each customer an “extension” of the services they have been accustomed to and expect!
Each client-prospective customer receives all necessary information on the spot. Additionally, agents are trained in customer reservation processes, customer verification, customer satisfaction, etc., providing each prospect the comfort of all details of their vacation package.